A little clarity goes a long way.

No. FORTIVON is a request-based sourcing service, not an online store. Tell us what you need and we’ll look for suitable options in South Africa.

Photos, specifications and reference documents can help explain your needs. You can upload up to 5 JPG, PNG or PDF files, each up to 10 MB, with your product request. You can also use your mobile camera. Avoid sending sensitive personal information.

Yes. Share the quantities, specifications and delivery location for your business or bulk requirement so we can explore suitable options.

No. Our sourcing and delivery service is limited to South Africa.

No. A request tells us what you need. It does not place an order or commit you to a purchase. You review a quote before deciding whether to proceed.

No. We use our best efforts to find suitable options, but availability and exact matches cannot be guaranteed.

It depends on the product, specifications, quantity and supplier availability. We’ll discuss an expected timeframe once we understand your request; no standard sourcing time is guaranteed.

Tell us what you need, including the quantity and your location. Once suitable options are identified, the team will share a quote for you to review. Start with our online product request form.

Payment is only arranged after you approve a quote. There is no deposit to make a request. Payment instructions and any applicable order terms will be included with your quote.

Yes. Use the Track Your Request page with your request number and the email address used for your request. Both must match to view your current status.